BUSINESS ENGLISH

Work through the course in order, or choose a chapter to practice.

START CHAPTER 1

A. Professional Communication

1. Clear, Concise English · 2. Tone and Formality · 3. Professional Introductions and Conversations

B. Business Writing

4. Effective Emails · 5. Everyday Workplace Messages · 6. Reports, Summaries, and Proposals

D. Meetings and Collaboration

7. Taking Part in Meetings · 8. Expressing Opinions and Disagreement · 9. Working Across Teams

E. Presenting and Explaining

10. Presentations That Make Sense · 11. Explaining Data, Processes, and Results · 12. Questions and Unexpected Responses

F. Clients and Difficult Conversations

13. Understanding Client Needs · 14. Negotiating and Reaching Agreement · 15. Handling Problems Professionally

G. Career and Professional Judgment

16. Applications and Interviews · 17. Feedback, Leadership, and Change · 18. Meaning Beneath the Words