WRITE with structure
→ Learn sentence patterns, build strong foundations, and grow your writing skills.
RESPOND with an email message
→ Respond with an email. Use full sentences, include a greeting and closing. Be clear and polite. You may ask a question or add a detail if needed.
ACCOUNT BALANCE REMINDER
From a Creditor
Subject: Account Balance Reminder
Dear Customer,
Our records show that there is still a balance on your account. We want to help you avoid any late fees or disruptions in service, so please let us know your plans for payment. It’s possible your payment is already on its way, and if that’s the case, please disregard this note. If not, can you tell us when you’ll be able to send it? We’re here to help if you need to discuss options.
Sincerely,
Billing Department