WRITE with structure
→ Learn sentence patterns, build strong foundations, and grow your writing skills.

RESPOND with an email message
→ Respond with an email. Use full sentences, include a greeting and closing. Be clear and polite. You may ask a question or add a detail if needed.

IMPORTANT ACCOUNT ALERT

From a Bank

Subject: Important Account Alert

Dear [Name],

We are contacting you regarding unusual activity we noticed on your checking account. There was a withdrawal made yesterday that seemed different from your usual transactions. For your safety, we placed a temporary hold on further activity until we can verify this. Did you authorize this withdrawal? If so, we can remove the hold right away. If not, we need to take steps to protect your account immediately. Please reply to this message or call our customer service line to confirm.

Best regards,
City Bank,
Sam

Listen and Respond by Email

Your Email Response: ______________________________________________