Discuss 20

Oct 14

Getting Help or Trying First

READ

A student cannot find a setting in a computer program. A coworker nearby probably knows where it is. The student could ask immediately or spend a few minutes exploring. Similar decisions arise whenever people face an unfamiliar task and help is available. Asking and experimenting can both contribute to learning.

Trying independently gives someone a chance to notice patterns and test an idea. Finding the answer may make the process easier to remember later. However, a person can spend a long time following an incorrect approach. Some tasks also involve changes that should not be made without clear instructions.

Asking for help can prevent unnecessary confusion and allow the work to continue. An explanation may reveal something that would have been difficult to discover alone. Yet if another person always completes the task, the learner may have little chance to practice. The way help is given can matter as much as when it is requested.

People sometimes set a short period for trying before asking a question. They may explain what they have already attempted and request a hint instead of a complete solution. The decision depends on the task, the time available, and the consequences of an incorrect step. Independence and support can take different forms in different situations.

VIEWPOINT ONE

I like trying first when the task is simple and mistakes are easy to correct. Even if I don't find the answer, I understand the problem better when I ask. A few minutes of exploring can help me ask a more useful question.

VIEWPOINT TWO

I agree with learning independently, but I don't see a reason to struggle just to prove I can. If a quick explanation is available, I'll ask. Then I can do the task myself and use what I learned the next time it comes up.

YOUR THOUGHTS

What do you think?

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