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Correcting Information Already Sent
Subject: Correction to Yesterday’s Training Email
Hi everyone,
I need to correct one detail in yesterday’s email. The customer service training begins at 9:30 a.m., not 9:00. The date and location are unchanged.
If you forwarded the original message to a coworker, please send this correction as well. I’ve also updated the shared calendar.
Please arrive ten minutes early so we can check everyone in before the session begins. You only need to bring a notebook; the training materials will be provided.
I apologize for the confusion and appreciate your help sharing the correct information.
Grace
Training Coordinator
VOCABULARY
Write the words or expressions from the message that are new to you or that you want to review.
DISCUSSION QUESTIONS
Share your thoughts. Use details from the message to support your answers.
What time should participants arrive, and how is that different from the starting time?
Why does Grace both update the calendar and ask people to forward the correction?
How does Grace take responsibility for the mistake and help prevent further confusion?

