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Preparing for a Product Demonstration

Subject: Making Friday’s Demonstration Useful

Hello Ms. Davis,

I’m confirming our online demonstration for Friday at 11:00 a.m. We’ll review how the scheduling program handles appointments and sends reminders.

To make the session useful, could you send me two scheduling problems your team regularly experiences? I can show the features that relate to those situations.

The session will last about thirty minutes, including questions. There is no need to make a purchase decision during the call.

I’ll send the meeting link Thursday afternoon.

Best,
Leo
Software Sales Consultant

VOCABULARY

Write the words or expressions from the message that are new to you or that you want to review.

DISCUSSION QUESTIONS

Share your thoughts. Use details from the message to support your answers.

  1. Why does Leo ask about the team’s problems before showing the program?

  2. How might the statement about not making a purchase decision affect the customer’s expectations?

  3. What should Ms. Davis do before the session, and how will that preparation help?

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