Tense 23

Written By English w/ Nabi

The Customer’s Question

Change to Simple Past

Read as if these events happened yesterday. Change the verbs as you read.

Read

Tara answers a call from a customer who needs help with a new printer. She asks for the model number and listens as he describes the problem. The printer turns on, but no pages come out. Tara asks him to check the paper tray and the screen. He notices a message about the wireless connection. She guides him through the settings and waits while he reconnects the printer. A test page finally appears. The customer thanks her and asks how to avoid the problem again. Tara explains the steps clearly and emails a short guide before she ends the call.

New Vocabulary

List the words you want to review.

Verb Forms

Choose three verbs from the reading. Write their forms.

Verb 1

Present ______________________

Past _________________________

-ing form _____________________

Verb 2

Present ______________________

Past _________________________

-ing form _____________________

Verb 3

Present ______________________

Past _________________________

-ing form _____________________

English w/ Nabi

Hello! I'm Nabi Blooms, an English tutor, writer, and creator of English with Nabi.

My goal is simple: to help English learners build confidence and improve their skills one step at a time. Through personalized lessons, reading materials, pronunciation practice, and easy-to-follow resources, I focus on making English clear, practical, and enjoyable.

I believe learning is most effective when students concentrate on one skill at a time. Whether we are working on reading, speaking, pronunciation, vocabulary, or grammar, my goal is to provide simple explanations and meaningful practice that support long-term progress.

I am passionate about helping learners sound more natural and communicate with confidence in everyday situations. Through my lessons, books, and learning resources, I strive to make English accessible, encouraging, and rewarding for learners of all levels.

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