LISTEN with understanding
→ Hear the passage. Repeat for rhythm, stress, and pronunciation.
RESPOND verbally with your thoughts
→ Retell in your own words. Use full sentences and include the new phrase.
FLIGHT DELAY
Listen & Respond
What Did They Say?
Why was the flight delayed?
Idiom
Sort things out – To fix a problem.
Example: The manager sorted things out after the mistake was discovered.
Phrasal Verb
Work on – To try to improve or fix something.
Example: She is working on her project every evening.
PIE Practice
Pronunciation: Repeat “sort things out” slowly and clearly.
Intonation:
“We’re doing everything possible to sort things out.” (Stress everything = emphasizes effort)
“We’re doing everything possible to sort things out.” (Stress sort = emphasizes action)
Expression: Use this idiom when talking about solving a personal or work-related problem.
Your Turn
Say: “I am working on my English every day.”
Can you think of a time you had to sort things out quickly?
Transcript of Recording
Audio Passage (115 words)
“Attention passengers: Flight 203 to New York has been delayed by one hour due to heavy rain. We understand this may be frustrating, but please be patient as we work on arranging new connections. Our staff is doing everything possible to sort things out quickly. During this time, you are welcome to visit the café or simply relax in the waiting area. We will keep you updated with any changes. Thank you for your cooperation and understanding. Travel can be unpredictable, but staying calm helps. Please remember: safety comes first, and we’re committed to getting you to your destination as smoothly as possible.”