LISTEN with understanding
→ Hear the passage. Repeat for rhythm, stress, and pronunciation.
RESPOND verbally with your thoughts
→ Retell in your own words. Use full sentences and include the new phrase.
LOST LUGGAGE REPORT
Listen & Respond
What Did They Say?
What happened to the suitcase?
Idiom
Track down – To search for and find something.
Example: He tracked down an old friend online.
Phrasal Verb
Look into – To investigate or examine.
Example: The teacher looked into the missing homework.
Challenging Vocabulary
Mishap – A small accident or mistake.
Example: She burned the toast, but it was just a mishap.
PIE Practice
Pronunciation: Practice “mishap” (MIS-hap).
Intonation:
“We’ll look into this.” (Stress look)
“We’ll look into this.” (Stress this)
Expression: Use “track down” when searching for a lost item.
Your Turn
Say: “They are looking into the missing luggage.”
Have you ever lost something while traveling?
Transcript of Recording
Audio Passage
“Excuse me, I can’t find my suitcase. It should have arrived on Flight 203, but it never came out on the carousel. Let me take your information so we can look into this. Could you please describe the bag? Thank you. We’ll file a report and do our best to track down your luggage. It’s possible it was placed on a later flight or sent to the wrong terminal. I know this is frustrating, but we will update you as soon as we find it. Please check your phone for messages from us, and we’ll contact you immediately. Lost luggage can be stressful, but rest assured, we are committed to resolving this mishap quickly.”