Clarification on Payment or Invoice

Read the situation – Answer the question – Plan – Write your letter.
The following situation is a guide. Feel free to replace it with your own words.

Summary of What’s Been Happening

You received an invoice that doesn’t match your records. You need to write a clear, professional letter asking for clarification or correction.

Audio Block

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Check Your Understanding

What is the problem with the invoice?
What tone should you maintain?

Before You Write

What invoice number or date is in question?
What specific error did you notice?
How much was billed incorrectly?
What action are you requesting?
How will you end your letter courteously?

Write Your Letter

Date:
To: [Billing Department / Accounts Team]

Dear Sir or Madam,

[Write your letter here.]

Sincerely,
[Your Name]

English w/ Nabi

Hello, I'm Nabi Blooms—a writer, illustrator, and English tutor with a simple goal: to help people improve their English skills one step at a time. My approach revolves around creating straightforward yet effective books that teach various concepts in a user-friendly manner.

I have a genuine love for helping others, and my tutoring style reflects this. I focus on honing one skill at a time to make the learning process manageable and enjoyable. Through my writing and illustrations, I aim to bring clarity to language learning, making it accessible to everyone.

My passion lies in assisting those learning English to sound more natural. I understand the challenges of mastering a new language, and I'm here to guide and support individuals on their linguistic journey. Whether it's through the pages of a book or in a tutoring session, I'm dedicated to making the process of learning English as seamless and enriching as possible.

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