Canceling a Subscription

Summary of What’s Been Happening

You’ve tried several times to cancel a monthly subscription, but the company keeps charging your account. You’ve checked your settings, emailed customer service, and still haven’t received a response. You’re frustrated but want to stay polite. Write a personal letter explaining the situation and asking for immediate confirmation of cancellation and a refund.

Check Your Understanding

What is the writer asking the company to do?
How should the tone of the letter sound?

Before You Write

What service are you trying to cancel?
How long have you been trying to stop the charges?
How many times have you been billed since canceling?
What do you want the company to do now?
How will you end your letter politely but firmly?

Write Your Letter

Date:
To: [Company Name or Customer Support]

Dear Sir or Madam,

[Write your letter here.]

Sincerely,
[Your Name]

English w/ Nabi

Hello! I'm Nabi Blooms, an English tutor, writer, and creator of English with Nabi.

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