Office Conflict Resolution
Listen to the Summary
I wanted to take a moment to address something that’s been affecting our office lately. There have been a few misunderstandings between team members, and I think it’s time we clear the air and start fresh. Everyone here is working hard, but sometimes tension builds when communication slips. Instead of letting frustration grow, let’s talk things through and make sure everyone feels heard.
If you have a disagreement with someone, please bring it up directly but respectfully. We all have different work styles, and that’s okay. The goal isn’t to assign blame—it’s to find common ground and move forward together. When people feel supported, the whole team benefits. I know these conversations can be uncomfortable, but avoiding them only makes things worse. So, take a few minutes today to check in with one another. A simple conversation can make a big difference.
Friend’s Text Message
I had to step out during the meeting and missed part of the discussion. What did the manager say about the tension in the office? Why did she say it’s important to “clear the air,” and what does “find common ground” mean?
Student Writing Tasks
Write a text reply to your friend’s message.
Use clear, polite sentences.
Summarize what the speaker said in your own words.
Use in Your Daily Life
What do the following idioms and phrasal verbs mean in these sentences from everyday life?
It’s time to clear the air and start over after our argument.
We need to talk things through before making any decisions.
Don’t be afraid to bring it up if something feels wrong.
It’s easier to work together once you find common ground.
