Writing Prompts

Read the prompt - Write your response - Have your work reviewed. *The following letter is a guide. Feel free to replace it with your own words.

Write a professional response where address their concern and explain the return process.

Subject: Concern About a Recent Order

Dear Customer Support,

I recently placed an order and received the wrong item. I’d like to know how to return it and get the correct one. Please advise on the next steps.

Thank you,

[Customer Name]