Inquiry About Training Programs

Read the situation – Answer the question – Plan – Write your letter.
The following situation is a guide. Feel free to replace it with your own words.

Summary of the Situation

A potential client has contacted your company asking for more information about the available training programs. You need to write a professional and friendly reply that provides the details they requested. In your response, thank them for their interest, briefly describe the types of training offered, and let them know how they can register or request a brochure.

Audio Block

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Email Received

Subject: Inquiry About Training Programs

Dear [Company Name],

I’m interested in your training programs and would like more details on the available courses. Could you please provide additional information?

Best,
[Potential Client]

Your Response

Subject: Re: Inquiry About Training Programs

Dear [Potential Client],

[Write your email here.]

Best regards,
[Your Name]
[Company Name]

Checklist Before Submitting

Did you thank the client for their interest?
Did you clearly describe the training options or attach resources?
Did you explain how they can learn more or register?
Did you close your email politely and professionally?

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