Complaint About Poor Service

Read the situation – Answer the question – Plan – Write your letter.
The following situation is a guide. Feel free to replace it with your own words.

Summary of What’s Been Happening

Your company ordered catering for a corporate event, but the food arrived late and incomplete. You need to write a letter of complaint requesting compensation or credit.

Audio Block

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Check Your Understanding

What went wrong with the service?
What outcome are you requesting?

Before You Write

What event or date did this occur?
What specific issues happened?
How did it affect your event or guests?
What response do you expect from the company?
How will you end the letter professionally?

Write Your Letter

Date:
To: [Service Provider Name]

Dear Sir or Madam,

[Write your letter here.]

Sincerely,
[Your Name]

English w/ Nabi

Hello, I'm Nabi Blooms—a writer, illustrator, and English tutor with a simple goal: to help people improve their English skills one step at a time. My approach revolves around creating straightforward yet effective books that teach various concepts in a user-friendly manner.

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