Request for a Refund


Summary of What’s Been Happening

katie Business letters – request for a refund.m4a

Your organization purchased supplies that arrived damaged. You contacted support but have not received a response. Write a professional letter requesting a full or partial refund.

Check Your Understanding

  • What happened with the order?

  • What should you ask the company to do?

Before You Write

  1. When was the purchase made?

  2. What items were damaged?

  3. How did you try to resolve it before writing?

  4. What refund or replacement are you requesting?

  5. How will you end on a courteous note?

Write Your Letter

Date:
To: [Vendor Name / Customer Support]

Dear Sir or Madam,

[Write your letter here.]

Sincerely,
[Your Name]

English w/ Nabi

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