Reader 12
The Feedback
The feedback was given after the task was completed, and it seemed helpful at first. The manager pointed out a few areas that could be improved while also recognizing what had been done well. The tone was professional, and there was no sign of disagreement.
As the feedback was reviewed more carefully, however, some points were not clearly explained. The comments were general, and the team had to read between the lines to understand what needed to change. Instead of calling out the lack of clarity, they tried to adjust their work based on what they thought was expected.
Later, the team decided to follow up and ask for more specific feedback. This helped them understand the expectations more clearly. The experience showed that feedback must be clear to be useful.
QUESTIONS
What does “read between the lines” suggest about the feedback?
Why was the feedback difficult to apply at first?
How did the follow-up improve the situation?

